Order & Return Policy

The BloomexGreetings.ca Story

BloomexGreetings.ca is Canada's newest, option in inexpensive, personalized, Gift Giving. We digitally print your personalized greeting card and mail it via Canada Post for delivery on the day requested. Previously your only "Greeting Card" option was to visit a local store, spend 15 minutes trying to find the perfect card with the right sentiment, purchase said card, sign it, go to post office purchase a stamp and throw it in the mail... and people wonder why fewer and fewer people are sending actual cards in the mail nowadays.

Customer Support Centre

When customer service is required, our goal is to assist you as quickly and efficiently as possible. We have adopted an online customer support system instead of telephone calls, to provide faster response times.

The BloomexGreeting.ca Customer Support Centre can be reached using dedicated Live Chat operators on a 24/7 basis, or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Our trained customer care staff will review your issue and respond to you as quickly as possible.

Please have your order number handy to help expedite the process.

Currency

All funds are in Canadian dollars

Taxes

Prices displayed exclude applicable taxes. Taxes are calculated and applied based on the tax rate of the delivery Province.

Please refer to the following policies for clear and accurate service description:

Product Replacement

Our Greeting Cards are digitally printed through a direct API based on “your” input (photos, content, signature). We offer a full quality guarantee - if you have any issues with your card please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. - we will print and resend a new card.

Order Changes

All changes and updates to your order should be done within one (1) hour of placing the order. Please double check all the information in your order when you place it.

Changes and updates must be requested within (1) hour period of order placement.

Unfortunately during peak holidays it is extremely difficult to make changes to an existing order. We will make every effort, but change requests are not guaranteed.

Order Cancellations

For cancellations requested within one (1) hour of placing the order there is no charge.

Unfortunately, we are unable to process cancellations for any order after one (1) hour as the order will have already been printed and prepared for delivery.

All sales during peak holidays (Valentine’s Day, Mother’s Day, Father's Day, Christmas) are final.